BPJS Ketenagakerjaan Jobs: 4 Positions

BPJS Ketenagakerjaan, or Badan Penyelenggara Jaminan Sosial Ketenagakerjaan, is Indonesia’s official social security agency dedicated to protecting workers through a structured system of insurance programs. Established under Law No. 24 of 2011, it operates as a public legal entity and is part of the broader National Social Security System (SJSN), which aims to provide comprehensive protection for all Indonesian citizens. BPJS Ketenagakerjaan took over the role of PT Jamsostek in 2014, transitioning from a state-owned enterprise to a non-profit public institution with a mandate to serve both formal and informal workers.
The agency administers four core programs designed to mitigate the risks associated with employment. The first is Jaminan Kecelakaan Kerja (JKK), which covers medical expenses, rehabilitation, and compensation for workers who suffer accidents during or as a result of their job. This program also provides death benefits and funeral cost coverage if the accident results in fatality. The second program, Jaminan Hari Tua (JHT), functions as a long-term savings scheme for retirement. Workers contribute a portion of their salary monthly, and the accumulated funds, including investment returns, can be withdrawn upon retirement, permanent disability, or death.
The third program, Jaminan Pensiun (JP), offers monthly pension payments to retired workers who meet the minimum contribution period and age requirements. This program is designed to ensure a stable income during retirement and complements the lump-sum benefit provided by JHT. The fourth program, Jaminan Kematian (JKM), provides financial support to the family of a deceased worker whose death was not work-related. It includes a lump-sum payment, funeral cost assistance, and educational scholarships for the worker’s children.
Participation in BPJS Ketenagakerjaan is mandatory for all employers and employees in Indonesia. Employers are required by law to register their workers and pay monthly contributions based on a percentage of the employee’s salary. Non-compliance can result in administrative sanctions, including fines and restrictions on accessing public services. The agency also encourages voluntary participation from informal sector workers, freelancers, and migrant workers, expanding its reach and inclusivity.
To improve accessibility and transparency, BPJS Ketenagakerjaan has developed digital platforms such as the JMO Mobile app. Through this app, participants can check their account balances, update personal information, submit claims, and monitor contribution history. These digital services are especially beneficial for workers in remote areas or those with limited access to physical branch offices.
BPJS Ketenagakerjaan plays a vital role in promoting social welfare and economic resilience in Indonesia. By offering protection against work-related risks, retirement insecurity, and unexpected death, it helps reduce poverty and inequality. The agency not only safeguards individual workers but also contributes to national productivity by fostering a sense of security and stability in the labor force. In essence, BPJS Ketenagakerjaan is a cornerstone of Indonesia’s commitment to labor rights and social justice.
Join BPJS Ketenagakerjaan in realizing the welfare of Indonesian workers.

Available Positions

• Account Representative Perwakilan
• Customer Service Officer
• Pelayanan
• Pengendalian Operasional
  • Priority is given to the local candidates according to placement region
  • Physical disability candidates participation is open for several positions

Placement Locations

• Kalimantan
• Sulawesi
• Maluku
• Papua
• East Nusa Tenggara
• West Nusa Tenggara

Online Registration: 8-14 September 2025
Registration and Assessment process fully online
The decisions made by the Recruitment and Selection Committee are final and cannot be contested.
Should you are interested with the position and meet the qualifications required kindly apply using link below on 8-14 September 2025.
All BPJS Ketenagakerjaan recruitment stages are FREE OF CHARGE. Be cautious of any fraud claiming to represent BPJS Ketenagakerjaan and requesting payments for tickets or other accommodations.
PS: Translated from Bahasa Indonesia.

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